Terms & Policies

In order to keep South Bay Sports Training and its partners operating at the highest standards

(providing the best in baseball/ softball training and quality indoor training facilities),

it is essential that our policies be observed and upheld.

Thank You.

General Cancellation Refund Policy:

No refunds once payment has been received for any and all services/products.

General Refund/ Exchange Policy:

No refunds or exchanges All Sales are Final for any and all products/services.

Individual Appointment Cancellation/ No-Show Policy:

(Includes but is not limited to lessons, Live Baseball Batting Practice, Consultations, and Certifications)

You must cancel at least 24 hours before the scheduled appointment time or you will be charged for a scheduled appointment.

Team/ Group Appointment Cancellation/ No-Show Policy:

(Includes but not limited to- Facility Rentals & Team Training)

You must cancel at least 48 hours before the scheduled appointment time or you will be charged for a scheduled appointment.

Late To Appointment Policy:

Your timely arrival is greatly appreciated. Due to the demand for appointments, late arrivals 10 minutes past the allotted appointment time will be marked as a no-show/ no-refund.

Team/ Group Reservation Policy:

(Includes but not limited to- Facility Rentals & Team Training)

Full payment must be received 48 hours before the scheduled appointment time in order to secure a reservation.

Expiration Policy:

(Includes but is not limited to lessons, Live Baseball Batting Practice, Cage Rentals, Team Training, Consultations, and Certifications)

All services purchased in advance will expire 1 year from the purchase date.

Events, Camps, Clinics & Programs Policy:

All Schedules, Dates, Times, & Locations Subject To Change

Returned Check Policy:

$50 fee for all returned checks for any reason.

Credit/Debit Card Chargeback Policy:

$50 fee for all returned checks for any reason.

Late Payment Policy:

$50 fee for any payment not received on or before the due date.

Past Due Balance Policy:

$50 fee* every month from the initial date past due.
*This fee will reoccur monthly until the balance and fees are paid in full.

Conduct Policy:

If any parent or player uses inappropriate language or displays inappropriate behavior, as determined by South Bay Sports Training, the parent or player may be dismissed from the lesson, camp, clinic, or program permanently or temporarily, with no refund.

Discount Code Policies:

*Discount Codes are limited to one discount code per player.

**Discount Codes cannot be combined with any other discount code.

***Discount Codes are subject to cancellation or change without notice.

We reserve the right, at our discretion, to change or modify all or some of these policies at any time.